That is very helpful.
Please tell your technical people that I find your check out system very customer unfriendly.
It may work well for some one who makes a credit card payment, but not for others. Firstly it does not seem right that I have to pay for the item before the transaction has been confirmed and an order number given. Secondly these instructions should be provided in the shopping cart and customers advised that they have to make the payment first through DD or Bank transfer and have the details ready to enter at the time of checkout, or order will not be processed.
Lastly a typo in the instructions:
"Products will be shipped after we funds ...." ?
Get them to correct it.
Arthur D'Cruz, PUNE